courses
IATA FOUNDATION IN
TRAVEL & TOURISM
The course is designed for New entrants to Travel & Tourism career, Travel Agents working without a Trade certificate, Tour Operators, Airline/Hotel Reservation agents, Airline Call Centre Excutives.
Key Topics : The travel & tourism industry and the travel professional, Geography in travel planning, Travel documents and departure formalities, Travel & tourism products and services, Air Fares, Ticketing and Automated GDS functionality.
IATA TRAVEL & TOURISM
CONSULTANT
The course is designed for continuing students- Foundation graduates, Travel Agents working without a Trade certificate, Tour Operators, Airline/Hotel Reservation agents. Airline City ticketing office staff, Corporate Travel Officers/ Managers.
Key Topics : Destination geography and selling skills, Land and water transportation, Hotel, tours and group travel, Laws and regulations, Fare construction and ticket exchanges.
IATA GDS FARES & TICKETING
This course is recommended for Airline fares desk agents, Travel agents, Airline ticket agents, Business Process Outsourcing (BPO) and call center agents
Key Topics: Introduction to air fares, analyzing itineraries and retrieving fares from a GDS, Limitations on indirect travel, side trips and surface sectors, Return trips in different classes of service and alternative fare break points, Lowest combinations, round-the-world journeys and class differentials
BACHELOR OF BUSINESS ADMINISTRATION
( BBA AVIATION )
BBA is a professional undergraduate course in Business Management.The course offers knowledge and training in management and leadership skill.The syllabus broadly consists of Business Organization, Business Communication, Fundamentals of Accounting, Business Mathematics, Managerial Economics, Business statics, Marketing Management. After attaining a BBA-degree, students can get more opportunities to go and work abroad and enhance their professional growth.
Key Topics: The objective of this program is to provide the students with the knowledge and skills of effective communication in a business environment. Aviation includes Airport and Airline Operations , Computer Reservation Systems ( CRS ) and Departure Control Systems ( DCS ) functions, Baggage and Passenger check-in Procedures ( airport and offsite ) , Conditions of Passenger and Baggage Carriage, Boarding Procedures and Flight Closeout Messaging, Dangerous Goods Regulations awareness for Passenger Service Agents and Managing Passenger Interactions.
COMPUTER RESERVATION SYSTEMS
(AMADEUS, GALILEO, SABRE)
The course is designed for New entrants to Travel & Tourism career, Travel Agents working without a Trade certificate, Tour Operators, Airline/Hotel Reservation agents, Corporate Travel Officers.
Key Topics: Flight availability, PNR creation, Special Service Requests, Car Availability, Hotel Availability
IATA PASSENGER GROUND SERVICES
The course is designed for Airline/Airport passenger service staff, Ground Handling Agents ‘ passenger services staff, Airport operators ‘staff, Civil Aviation Authorities’ staff providing passenger services, Anyone desires to be working at airports.
Key Topics : introduction to airport and airline operations, computer Reservation Systems (CRS) and Departure Control systems (DCS) functions, Passenger and Baggage Check-in procedure ( airport and offsite) , Conditions of passenger and baggage carriage, boarding procedures and flight closeout messaging , Dangerous Goods regulations awareness for passenger service agents, Managing passenger interactions.